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Overview
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Built on web based platform, T –RES is designed to meet the needs of Today’s competitive
travel business.
T-RES is scalable, enterprise level tool specifically designed for travel businesses.
T-RES is a real time data gathering and business intelligence system that ties different
information into a single, cohesive view. While designed specifically for travel,
T-RES provides the features and capabilities of the most advanced technologies on
the market. It is truly all in one reservation system. The main mission is to help
your business step-it-up a notch.
T-RES built on latest browser based technology with a strong foundation of best
business practices for leisure and corporate travel management. T – RES is engineered
to work with all GDS (Galileo, Amadeus, Sabre, Worldspan and Abacus) it integrates
with several travel supplies (GTA, TRAVCO, Hotelbeds, Rail Europe etc.,)
It’s an innovative solution that can expertly and efficiently manage the complete
spectrum of activities involved in effective travel business management.
While your competitors are busy twiddling their thumbs wondering how they can improve
their services, T-RES can make all your travel business dreams come true, with one
quick move. T-RES comprises of multiple modules:
- Point of Sale
- Business Management
- Customer Relationship
- Inventory
- Translate
- Help Desk / Call Center
- Communicator
- Loyalty Builder
- Package Builder
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Point-of-Sale
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T – RES single screen interface for front office operation, seamlessly sources data
from various content providers like GDS, non-GDS supplier, Low carriers, Insurance
companies etc., manages booking from start to finish and access secured, reliable
and accurate information ensuring greater supply chain efficiencies for all involved
on a Single Screen. This avoids needless multiple systems and pain to remember passwords.
Navigation & Usage – Can you beleive
There is no replacement to that Green on black screen of native GDS systems because
they offer the ease & power at finger tips of travel consultants. T-RES truly represents
the same power and comfort through this unbelievable feature: T-RES users can interact
with GDSs using their native commands. Thanks to T-RES what were once laborious
and tedious processes of initial booking invoicing updating to finance are automated.
Better efficiency equals less manpower hours, which is cost effective for you.
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Business Management
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T - RES is built on strong business logics. The framework allows you access transaction
across the business cycle, from inquiry, booked, quoted to sold state and beyond.
Analyze company sales profitability to booking level. Implement supplier & markup
policies across business with or without exception.
What more User can define product, client and / or supplier wise pricing. T-RES
offers multiple rate master and all works seamlessly.
T-RES has no boundaries; it is a scalable solution that can support multiple branches
in same or different countries thus it can deal with multiple currencies, taxes,
BSP cycles and time zones. Credit, price & company policy control are some of the
other great features.
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Customer Relationship
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Customer and Public relationship is key to business success there is no secret in
this. Built to facilitate end to end cycle, T-RES allows you to build vital profiles
for all your clients, vendors and business associates, meaning you always have important
contact details, travel preferences, travel history details and much more at your
fingertips. T-RES profile can be used across GDS & other suppliers.
T- RES allows you to automate your email / SMS alerts, greetings, quotations, customized
emails can be delivered to communicate the latest promotions and special offers
or any other message that a travel business might wish to communicate.
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Inventory
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T-RES allows you to build your own inventory, so that you are never unprepared.
Maintain seasonal pricing, create hot deals and design attractive packages. T-Res
can maintain deal in net contract with Airlines, hotels, resorts, villas, apartments,
guesthouses and rental cars. T-RES also generates instant confirmation for bookings,
modifications or cancellations, which are automated to hotels, travel agencies and
the customer’s email - leaving you with some time to make well-earned cup of tea!
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Translate
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T-RES has also been engineered to seamlessly integrate with your choice of finance
management system (SAP, Oracle Financials, Great Planes, TRAMS etc., If needed the
same can be extended to your choice of CRM & other business intelligence tool. Thus,
offering you the complete suite.
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Help Desk / Call Center
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Extend help to your customer round the clock at ease. In T-RES all communication
& transactions are centralized such that your help desk / call center work efficiently.
Inbuilt online Help Desk Manager allows customers to lodge complains and follow
process through to the end, thus make sure your customer Concerns are heard & criticism
in constructively absorbed in the process.
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Communicator
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T- Res is has built in must have communication tools to communicate with individuals
and groups of client via SMS Broadcaster, Email Blaster, Live Chat & Skype Integration
and more.
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Loyalty Builder
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Much needed feature for a travel companies is to recognize, build loyal & repeat
customers and here comes yet another unbelievable feature with great simplicity.
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Package Builder
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Whether you are simple tour operation, destination management company, specialty
travel company (Pilgrimage, sport travel, education travel company) or high end
MICE company built in package builder would do it all for you.
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Technology
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T-RES is built on using latest Microsoft & web Technology
T-RES is engineered to work with all GDS ( Galileo , Amadeus , Sabre, worldpsan
, Abacus) T-RES readily integrate with several Travel Suppliers GTA, TRAVCO, HOTELBEDS
, Rail Europe etc.,) and low cost carriers like Air Arabia, Air India Express, FLydubai
etc.,
T-Res is available is ORACLE , SQL versions.
T-RES is Browser based application doesn’t have H/W & S/W maintenance challenges.
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Totally compatible and an all round player
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- Dispatch all documentation via automatic fax or email
- Individual and group booking
- Multi-currency transactions
- Supplier payments and accounts reconciliation
- Agent reconciliation
- Full credit control of customers and account reconciliation
- Commission tracking
- Interface to local accounting systems
- Suppliers sales reports - date-wise, customer-wise
- Interface for credit card direct debit
- Personalized access restriction codes
- Generate supplier products and price lists in multiple currencies
- Best buy shopping tool
- Outbound and inbound tours manager
- Stock manager
- Website content management
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Customization
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T- RES is a very versatile tool that can be used in different ways – all of which
bring out the best in your business. At TechTuners our door is wide open and we
are always ready to listen to your suggestions or requests. The TechTuners branding
and development team enjoys working closely with customers and can ensure that T-
RES delivers a complete solution that is finely tailored to the needs of all who
use it.
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Reliable and secure hosting
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Rather than purchasing and installing our software on one of your computers, TechTuners
can run and maintain the software for you from one of our data centers. We deal
with the hardware, connectivity and software upgrades, meaning you have easy access
to your personal management system 24/7 via any Internet connected computer.
TechTuners servers and data centers are reliable and secure. The servers are equipped
with RAID drives, meaning that a drive failure doesn't mean a loss of data. Even
in the event of a catastrophic event, TechTuners is able to start up a mirror of
your system at a different physical location in just a few minutes, which gives
our customers added peace of mind that their information is safe in our hands.
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Make your business WORK for you
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T-RES is a self-sufficient solution, offering everything from back-office operation
management to customer relationship management (CRM). It’s completely user-friendly
and one of the most competitively priced reservation solutions in the market.
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T-RES - Inside Out:
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It is an innovative workflow driven tool which can expertly and efficiently manage
the complete spectrum of activities involved in effective travel business management
and comprise of multiple modules:
Configurator
- PROFILE MASTER, INVENTORY MASTER, RATE MASTER, DISPLAY MASTER & ACCESS MASTER Effective
Pricing maintenance allowing you to keep multiple rate master and all works seamlessly.
User can define product, client and / or supplier wise pricing.
Integrator
- T-RES connects to various data sources such as GDS, travel portals, websites and
online payment gateways, allowing its users to manage operations from start to finish,
and access secure, reliable and accurate information - ensuring greater supply chain
efficiencies for all involved.
- T-RES has also been engineered to seamlessly integrate TRAMS Back Office accounting
system with Client Base (CRM).
Package Builder
- Whether you are a simple tour operation company, destination management company,
specialty travel company or a high end MICE company- built in package builder would
do it all for you.
Currency Master
- Seamless support in dealing with multiple currencies taking care of both corporate
and user defined exchange rates or automates the same.
Hand-OFF
- T-RES can exchange accounting information with your choice of accounting system,
including SAP, Oracle Financials, TRAMS etc.
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